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Featured articles
5 articles
How do I change my size?
How do I update my billing information?
How do I cancel my subscription? (Cancellation Policy)
Will I always receive a thong in my Surprise Variety package?
I'm having trouble logging into my Splendies account
Account Information
20 articles
How do I change my size?
How do I change/update my address?
How do I change my Type of Package?
How do I update my billing information?
How do I reactivate my subscription?
How do I Unskip My Subscription?
How do I cancel my subscription? (Cancellation Policy)
What is Your Cancellation Policy?
View all articles in “Account Information”
Shipping Questions
10 articles
When Will My First Splendies Ship?
How much is shipping with my Splendies order?
Where do I find my tracking number?
Where is My Order? When Will My Splendies Ship Each Month?
Does Splendies Ship Internationally?
I Never Received My Splendies, What Should I Do?
My Splendies Are Being Forwarded, Will I Receive My Splendies?
How will my package be shipped?
View all articles in “Shipping Questions”
Questions About Splendies Subscriptions
9 articles
Are all Splendies Items New?
What are Tagless Undies?
How to care for your Splendies
If I Have More Than One Subscription Will I Get the Same Undies Each Month?
What is an Auto-Renewing Subscription?
I don't like one pair of my Splendies
I just signed up! What will be in my first package?
Will I always receive a thong in my Surprise Variety package?
View all articles in “Questions About Splendies Subscriptions”
Returns and Exchanges
3 articles
Does Splendies Take Returns?
I received a damaged pair in my subscription, what can I do?
I forgot to update my size in time, can I return my Splendies