Featured articles

• How do I change my size?
• How do I update my billing information?
• How do I cancel my subscription? (Cancellation Policy)
• Will I always receive a thong in my Surprise Variety package?
• I'm having trouble logging into my Splendies account

Account Information

• How do I change my size?
• How do I change/update my address?
• How do I change my Type of Package?
• How do I update my billing information?
• How do I reactivate my subscription?
• How do I Unskip My Subscription?
• How do I cancel my subscription? (Cancellation Policy)
• What is Your Cancellation Policy?
• View all articles in “Account Information”

Shipping Questions

• When Will My First Splendies Ship?
• How much is shipping with my Splendies order?
• Where do I find my tracking number?
• Where is My Order? When Will My Splendies Ship Each Month?
• Does Splendies Ship Internationally?
• I Never Received My Splendies, What Should I Do?
• My Splendies Are Being Forwarded, Will I Receive My Splendies?
• How will my package be shipped?
• View all articles in “Shipping Questions”

Questions About Splendies Subscriptions

• Are all Splendies Items New?
• What are Tagless Undies?
• How to care for your Splendies
• If I Have More Than One Subscription Will I Get the Same Undies Each Month?
• What is an Auto-Renewing Subscription?
• I don't like one pair of my Splendies
• I just signed up! What will be in my first package?
• Will I always receive a thong in my Surprise Variety package?
• View all articles in “Questions About Splendies Subscriptions”

Returns and Exchanges

• Does Splendies Take Returns?
• I received a damaged pair in my subscription, what can I do?
• I forgot to update my size in time, can I return my Splendies