No worries, we're here to help. If you're having trouble logging into your Splendies account you first want to make sure that you're at the correct page. If you're looking to log into your Splendies subscription account please click "log-in" in the upper right corner of the page or go here - https://www.splendies.com/customer/login
From there you'll be able to log into your account. If you are still having trouble simply click the "Forgot Password??" link and we'll be able to send you an email to reset your password. If you don't see the email, please make sure to check your spam folder as sometimes the automated email from firstname.lastname@example.org can go there.
If you are looking to place an order from the Splendies SHOP there is an entirely different log in account process. To log into your Splendies subscription account you'll want to login using the information provided here.