With Splendies, you'll always receive a shipping notification when your package ships. While domestic and Canadian packages do not have tracking numbers, rest assured that once you receive your shipping email, your Splendies are in transit and you'll have them soon! (International customers outside of Canada will receive a tracking number, but tracking may no longer update once the package is handed off to the local carrier for final delivery).

Once your order processes for shipment, we'll send you an email letting you know your package is on the way. We always send this email, so if you can't locate it please check your spam folder as this automated message will sometimes go there. Helpful hint:  Look for the email subject "Happy Splendies Day" to know when your Splendies ship each month! Please make sure to allow all emails from team@splendies.com to go directly into your inbox.

Delivery times vary based on location and most package will deliver in 5-10 business days, but please allow up to 14 days to receive your package after you've been notified that it shipped. If you have questions about your shipment, just reach out to our customer service team for help!

If you're a Canadian customer, your package will ship from Vancouver through Canada Post. Door-to-door tracking is not available, but you'll receive a notification that your package has shipped so that you know your package is on the way.